Over Zealous Fraud Analyst Nicknamed Mr. Freeze After Thinking Everything Is Fraud
Charlie Sanders was on a mission. Like others in his field he was seeking to find fraud and eliminate it. He was going to protect his customers and find the bad guys. The only problem was that Charlie saw fraud in every alert he worked and every situation he came across. To be perfectly honest, Charlie was not a good analyst; he failed to analyze.
"Charlie," his boss said one day. "You blocked a seven dollar transaction for a customer who was buying tacos at a food truck a few blocks from their house. Why?"
"I found it suspicious that it was so close to their address. What is the probability that they would stop to a place so close?"
"That is most likely the reason why they stopped." His boss wasn't mad but made it clear that the job of a fraud analyst was to analyze fraud risk.
Despite the talk, Charlie continued to see fraud everywhere he looked. He'd cancel transactions, block payments, and freeze accounts...so much so that his colleagues started to refer to him as "Mr. Freeze."
Mr. Freeze's reign of terror continued. If anything, he froze more account than ever. His manager and coworkers tried to coach him, but to no avail. Fraud fighting isn't for everyone.
"I didn't want to be a fraud analyst," said Charlie one day. "I wanted to be...a lumberjack! Leaping from tree to tree as they float down the mighty rivers of British Columbia! The giant redwood, the larch, the fir, the mighty Scots pine!"
Fraud fighting isn't for everyone. We wish Charlie well in his new career in the forest.